Never received my order and am still waiting for a refund. They keep apologizing but haven't taken any action to make me whole.
I have not received it yet
Delivery took several weeks longer than promised lead time. Had to call multiple times to get updated status. And the final whopper, is that you sent TWO cooling units to me a day apart! Still have the 2nd one sitting in my garage. Can’t get an answer on if you’re taking it back…if I don’t hear back this week…going on Ebay/Craig’s list.
Incorrect filters were mailed and customer service immediately took care of it. Will definitely purchase from this company again.
The backslash was damaged upon receipt and I have reached out to you for the past two weeks with response they are checking with management. I would just like my monies back.
Exactly what I ordered, Fast shipping, Thank you!
The item I wanted was out of stock from the manufacture. It was a very good price so I wanted to keep my order. Good Wire Coolers kept me posted on this item by Email with up dates on when it will be shipped. I received my order and the price stayed the same. This is a company that stays with you until you receive your purchase and you are satisfied. THANK YOU GOOD WINE COOLERS and JENNIFER.
Product has been great since it arrive we look forward to throwing a lot of family parties to show it off!
The service was excellent!
I received a damaged product and right away I contacted Good Wine Coolers. The next day I had a new one sent out. Really fast turnaround. I would recommend buying from them! Thank you guys!!!
The rack is very stable and sturdy. It can also be extended easily. I highly recommend it.
It's perfect, just what I was looking for. It holds glasses and wine bottles.
This wine fridge is being used to store wine and beer. We've had it for 6 weeks so far and it’s been great. It has removable wooden slats to allow for vertical storage. Overall great unit and Good Wine Coolers got it to me in a timely manner.
Unit was easy to install
These glasses are very easy to handle (very lightweight, fit easily into the dishwasher), and are very thin, which (for me, at least) makes sipping wine more enjoyable.
I emailed back and forth with a rep from Good Wine Coolers to make sure I was ordering the proper size for my ZLINE 697 48” range hood and it sins fit.
Jumbo Bin 120 Bottle Wine Rack (Natural) 640 12 03
We like the wine cooler and fits in the space we’ve chosen. The wine bottles however do not fit on the rack as the diagram shows. The racks are to narrow for the wine bottles. Where it showed 9 bottles to a rack we only get 7.
My husband and I saw some of these open wine coolers used at one of our favorite wineries and decided that it would be perfect for entertaining at home. We received our cooler about a week ago and have enjoyed it already! It works great and is very quiet.
Fridge arrived broken, it has been over a week and we are still waiting on getting issue resolved.
Nice and sturdy corkscrew, and beautiful, too!
Very efficient service. Easy ordering, quick shipment and great visibility to the transaction. The product is great and performing well. Very please so far.
Originally I ordered these as a gift for my husbands birthday and they were sold out. The company had them shipped from the manufacturer and they arrived on his birthday. Nice surprise!! They are great everyday glasses for red wine with dinner. We used them outside. Being shorter they are less easier to knock over. The stems aren’t too short, nice elegant glass. Fits in the dishwasher but I prefer hand washing.
GWC expedited the process and I received the wine cooler in a week - several weeks faster than any other website. Amazing company and customer service! I haven't unboxed the wine cooler yet but had to give love to the company and their helpfulness.
I had a 2011 Vinotemp Wine-Mate HZD 3500 that ceased working on August 22. After searching online for a replacement I found that Goodwinecoolers.com had the best price by far and free delivery options, where others were charging $200 or more, so I placed my order on August 24th. The unit arrived on September 10th in perfect condition and is now installed and working fine. I hope that it will last at least as long as the 9 ½ years of the original unit. Thank you Goodwinecoolers.com!