Never received my order and am still waiting for a refund. They keep apologizing but haven't taken any action to make me whole.
I have not received it yet
Delivery took several weeks longer than promised lead time. Had to call multiple times to get updated status. And the final whopper, is that you sent TWO cooling units to me a day apart! Still have the 2nd one sitting in my garage. Can’t get an answer on if you’re taking it back…if I don’t hear back this week…going on Ebay/Craig’s list.
Incorrect filters were mailed and customer service immediately took care of it. Will definitely purchase from this company again.
The backslash was damaged upon receipt and I have reached out to you for the past two weeks with response they are checking with management. I would just like my monies back.