Unfortunately, when this gift was unwrapped, we could not find the pour spouts. The washers were packed with the instruction manual, but spouts we’re nowhere to be found. Calling customer service was an endless ringing. Upon finally calling a different department, the person said the spouts would be sent…and they were…almost 3 weeks later. Disappointed in customer service.
I received it over a week ago and called immediately to inform them it arrived with a broken grate on the front of it. I am still waiting on replacement and for them to pick up the damaged one.
The service was excellent!
I received a damaged product and right away I contacted Good Wine Coolers. The next day I had a new one sent out. Really fast turnaround. I would recommend buying from them! Thank you guys!!!
The rack is very stable and sturdy. It can also be extended easily. I highly recommend it.